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How to cancel your appointment from your online account 

1. Log in to your account.
2. Click on My Info Tab.
3. Click on My Schedule. 
4. On the far right there is a Cancel column. You can now click on the word "Cancel" next to the service you wish to cancel. 
5. A pop up will appear asking, "Are you sure you want to cancel this appointment?" Click OK. 
6. Screen will flash and then you will no longer see that appointment on your schedule.

How to cancel your appointment from the MindBody app

1. Open the app and scroll down until you see your booked appointments.
2. When you find the appointment you want to cancel, click on My Schedule.
3. Click on the Cancel button to the right of the appointment time and description.